NutriOS

NutriOS respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you can request access, correction, deletion, or withdrawal of consent. See also our Terms of Service.

NutriOS is a wellness, nutrition, fitness, and performance-support application. It may use user-entered information, wearable data, nutrition data, Apple Health/HealthKit data, WHOOP data, subscription data, and AI-assisted processing to provide personalised nutrition, recovery, performance, and wellness insights.

NutriOS is not a medical device, does not provide medical diagnosis, and does not replace professional medical advice.

1. Information we collect

We may collect the following categories of information, depending on which features you use and what permissions you grant.

Account information

We may collect information such as your name, email address, user ID, login details, authentication status, and account preferences.

Profile and wellness information

You may provide information such as age, sex, height, weight, activity level, dietary preferences, food allergies, nutrition goals, fitness goals, body composition information, symptom entries, subjective wellness ratings, training context, and other information you choose to enter into the app.

Nutrition and food log information

NutriOS may collect food diary entries, meals, ingredients, calorie intake, macronutrient intake, micronutrient information where available, meal timing, favourites, generated meal plans, shopping lists, and user feedback on meals.

If NutriOS includes photo-based food logging, we may process food images that you choose to upload or capture for the purpose of estimating or recording meal information.

Health, fitness, and wearable data

With your permission, NutriOS may access or process health and fitness information from Apple Health, HealthKit, WHOOP, or other wearable or connected services. This may include data such as heart rate, heart rate variability, sleep, recovery, strain, activity, workouts, energy expenditure, steps, glucose data where provided, body metrics, and other health or fitness data you authorise.

NutriOS only accesses Apple Health/HealthKit data after you grant permission through Apple's permission system. You can change or revoke Apple Health permissions at any time in your device settings.

Subscription and purchase information

If you purchase a subscription or in-app purchase, Apple processes the payment. NutriOS does not receive or store your full payment card details. We may use RevenueCat or a similar service to manage subscription status, entitlement access, trial status, renewal status, and purchase validation.

Technical, device, and usage information

We may collect limited technical information such as device type, app version, operating system version, diagnostics, crash logs, performance data, feature usage, and general interaction data to maintain, secure, and improve the app.

AI interaction data

If you use AI-assisted features, NutriOS may process relevant user inputs and app data to generate meal suggestions, summaries, nutrition recommendations, performance insights, or other wellness outputs. These outputs may be generated using third-party AI service providers. You should not enter information that you do not want processed for this purpose.

2. How we collect information

We collect information when:

You create or use an account.
You enter information directly into NutriOS.
You connect Apple Health, HealthKit, WHOOP, or another wearable or data source.
You log meals, symptoms, activities, or wellness metrics.
You purchase or manage a subscription.
You contact support.
You use app features that generate analytics, diagnostics, crash logs, or AI-assisted outputs.

3. How we use your information

We use your information to:

Create and manage your account.
Provide app functionality.
Personalise nutrition, recovery, performance, and wellness recommendations.
Generate meal plans, food logs, nutrition summaries, and shopping lists.
Calculate or display scores, dashboards, trends, and insights.
Sync and interpret wearable, fitness, or Apple Health data where authorised.
Manage subscriptions, trials, and premium access.
Improve app reliability, safety, performance, and user experience.
Provide customer support.
Detect, prevent, and respond to technical issues, abuse, fraud, or security risks.
Comply with legal, regulatory, platform, and App Store obligations.

4. Health data and sensitive information

Health, fitness, nutrition, and wellness data can be sensitive. We do not sell your health data. We do not use Apple Health/HealthKit data for advertising, marketing, or third-party data mining.

Data obtained from Apple Health/HealthKit is used only to provide health, fitness, nutrition, wellness, performance, or recovery functionality within NutriOS, or to improve those user-facing features where permitted.

NutriOS does not write false or inaccurate data into Apple Health or other health systems.

5. Third-party services

NutriOS may use third-party services to operate the app. These may include:

Supabase or another backend provider for authentication, database storage, and account-related services.
RevenueCat for subscription entitlement management and purchase validation.
Apple Health/HealthKit for user-authorised health and fitness data access.
WHOOP or other wearable providers when you choose to connect your account.
Apple App Store and Apple in-app purchase systems for payment processing.
AI service providers for AI-assisted meal planning, summaries, recommendations, or other app outputs.
Nutrition or food database providers where used to search, validate, or estimate food and nutrition information.
Analytics, crash reporting, monitoring, or support tools where used to maintain and improve the app.

These third-party providers may process data only as needed to provide their services to NutriOS, subject to their own privacy and security obligations.

6. Legal bases for processing

Depending on your location, we may process your information based on one or more legal bases, including:

Your consent.
Performance of a contract with you.
Our legitimate interest in operating, securing, and improving NutriOS.
Compliance with legal obligations.
Protection of vital interests where applicable.

Where consent is required, you may withdraw consent at any time, although this may limit the functionality available to you.

7. Data sharing

We may share information with service providers that help us operate NutriOS, such as hosting providers, authentication providers, subscription management providers, analytics or crash reporting providers, support providers, AI providers, and connected wearable services that you authorise.

We may also share information if required by law, legal process, regulatory request, platform requirement, or to protect the rights, safety, and security of NutriOS, our users, or others.

We do not sell your personal information. We do not sell your health data.

8. Data retention

We retain personal information for as long as necessary to provide NutriOS, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

Health, nutrition, wearable, and wellness data linked to your account is retained while your account remains active unless you delete it or request deletion, subject to any legal or technical retention obligations.

Backups and system logs may persist for a limited period before being deleted or overwritten.

9. Account deletion and data deletion

You may request deletion of your account and associated personal data by:

Using the account deletion feature inside the app, if available; or
Contacting us at: info@nutrios.io

When you request deletion, we will take reasonable steps to delete or anonymise personal information associated with your account, unless we are required to retain certain information for legal, security, fraud prevention, accounting, dispute resolution, or legitimate operational reasons.

Deleting the app from your device does not automatically delete your account or server-side data.

10. Your choices and controls

You can control certain data collection and permissions through the app and your device settings.

You may revoke Apple Health permissions in iOS Settings.
You may disconnect wearable integrations such as WHOOP where supported.
You may manage App Store subscriptions through your Apple ID subscription settings.
You may request access, correction, deletion, or restriction of your personal data by contacting us.
You may stop using NutriOS at any time.

11. Children

NutriOS is not intended for children under the age of 13, or the minimum age required in your jurisdiction. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to NutriOS, please contact us so we can take appropriate action.

12. International data transfers

Your information may be processed and stored in countries other than your country of residence. Where required, we use appropriate safeguards for international transfers of personal information.

13. Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

14. Accuracy of health, nutrition, and AI outputs

NutriOS may generate estimates, scores, summaries, or recommendations based on available data. These outputs may be incomplete, inaccurate, or inappropriate for your individual medical circumstances. You should consult a qualified healthcare professional before making medical, dietary, supplement, medication, or training decisions, especially if you have a medical condition, are pregnant, are managing an eating disorder, have diabetes, have cardiovascular disease, or are under clinical care.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Continued use of NutriOS after changes means you accept the updated policy.

16. Contact us

If you have questions, requests, or concerns about this Privacy Policy or your data, contact us at:

NutriOS Team
Email: info@nutrios.io